Digital Literacy and Workplace Technologies
Tech-Savvy at Work: Boost Efficiency with Essential Digital Skills
Course Description
010-006-EE:
Digital Literacy and Workplace Technologies
This course is designed to equip participants with practical skills to confidently utilise digital workplace-technologies. The course will initially examine the different types of tools available. Utilising interactive learning and practical applications, participants will develop confidence in using some of the most frequently encountered workplace applications. Topics covered in the training include elements of e-mail, scheduling, shared file management, video conferencing and team-interaction, document creating and editing, calculations and data visualisation, presentations, customer relationship management, and surveys. Throughout, the course will also consider the rising prevalence of digital security and artificial intelligence.
Upon completion, course participants will be able to identify appropriate applications for their workplace needs and utilise these to support the required outcome.
Course Details
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Duration
3 days -
Delivery Method
In-person -
Upcoming Sessions
To be confirmed.
Topics Covered
The primary emphasis will be on programs offered within Microsoft 365 (Outlook, Word, Excel, PowerPoint, and Teams). Depending on student needs and requirements, additional programs (such as Doodle, Zoom, Mailchimp, Canva, Slack, etc.) will be integrated into the course.
Course Benefits
- Gain confidence in using workplace technology
- Develop the ability to create and manage spreadsheets for work-related tasks
- Increase efficiency in handling tasks like email communication and scheduling
- Enhance teamworking and collaboration abilities by utilising digital tools for team projects and remote communication
- Experience hands-on practice with real-world scenarios
Intended Audience
- Managers and supervisors
- Job seekers
- Early-career professionals
- Small business owners and entrepreneurs
- Senior workers and later career professionals
Topics
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- Understanding workplace technology
- Digital file management & cloud storage (OneDrive)
- Microsoft Word: Basic formatting, document organization, templates
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- Microsoft Outlook: Managing emails, scheduling meetings, using calendars
- Teamwork and collaboration tools, scheduling and holding virtual meetings, chat functions (Teams, Doodle, Zoom)
- Microsoft Excel: Beginner, data organization, and practical exercises
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- Microsoft PowerPoint: Designing and giving basic presentations
- SurveyMonkey/MS Forms: Creating and analyzing simple surveys
- Additional technologies that improve work-flow and allow for a deeper interaction and stakeholder engagement
Meet our Instructor
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Alexander Stanley
Alex is passionate about supporting people in their personal and professional development. Drawing on his experiences in the service industry, academic research, and global education, he believes in a practical and engaging approach to learning. This includes utilizing technology, communication, cultural understanding, and interpersonal skills to foster curiosity, personal growth, and real-world application.
During his first career, Alex worked in client-facing roles within the luxury hospitality industry. These experiences provided valuable insight into human interaction and problem-solving while sparking his curiosity about how technology can enhance these experiences. Seeking a deeper understanding, he pursued in-depth study and research in the fields of education, business, and management.
For the past decade, Alex has focused on developing and applying his knowledge through course design, public speaking, lecturing, and directing educational programs in organizational behavior, business strategy, leadership education, and technology integration.
Alex’s academic achievements include a Master of Business Administration (MBA) and a Master of Research in Management, among others. Beyond his studies, he has worked with learners and educators in diverse settings around the world, including Canada, Colombia, Fiji, Germany, Mexico, Switzerland, Uganda, the United Kingdom, and Zambia. These experiences have deepened his curiosity and appreciation for different ways of acquiring knowledge.
As a result, Alex prioritizes inclusive, hands-on, and interactive learning. He encourages participants to explore how their newly developed skills can be practiced and applied in their own real-world environments.
Having grown up between two cultures and as an avid traveler, Alex enjoys meeting new people and learning about their traditions, perspectives, and ways of life.
