Mastering Public Communication
and Effective Presentations
Speak, Persuade, Inspire
Course Description
010-003-EE:
Mastering Public Communication and Effective Presentations
This course is designed to provide participants with essential verbal and written communication techniques to communicate confidently and deliver impactful presentations in the workplace.
Participants will be provided with helpful tools and strategies and immediately apply them through interactive group discussions, activities, case studies, and peer feedback. Key topics in verbal and presentation skills include engaging with diverse audience(s), storytelling, overcoming nervousness and anxiety, persuasion and influence, body language, listening skills, presentation tools (PowerPoint), and practical preparation methods for public speaking scenarios including meetings, presentations, and networking, both in person and online. Key topics in written communication include clarity, simple language, inclusive language, structure and organization, tone, and audience customization for common business documents such as emails, memos, and social media content.
Course Details
-
Duration
5 days -
Delivery Method
In-person -
Fees
$2,900.00
This includes all course materials, lunch, and refreshments each day. Early bird registration and group discounts are available.
-
Upcoming Sessions
To be confirmed.
Topics Covered
- Importance of communication skills in personal and professional life
- Communication processes and theories
- Communication styles and assessment
- Purposeful communication
- Simple language
- Intercultural communication
- Inclusive communication
- Audience and stakeholder analysis
- Written structure and organization
- Writing for social media
- Essentials of oral communication
- Storytelling
- Networking techniques
Course Benefits
- Identify and apply the fundamental principles of written and oral communication.
- Understand the current business communication landscape.
- Recognize and acquire the skills required to communicate effectively in business contexts.
- Identify, apply, and practice effective inclusive and cross-cultural communication.
- Customize communication based on elements including purpose, audience, stakeholders.
- Deliver engaging and impactful presentations.
- Understand the role of technology, AI, digital communication, and social media in current communication practices.
Intended Audience
- Early and mid-career professionals in all disciplines and industries.
- Communications professionals.
- Job seekers.
- Professionals seeking a career transition.
- Employees looking to enhance their skills.
- Community learners.
Topics
-
- Introductions
- Participant communication scenarios and needs discussion
- Importance of communication skills in personal and professional life
- Communication processes and theories
- 7 C’s of communication
- Participant communication style assessment
- Participant conflict style assessment
- Active listening
- Collaborative communication
-
- Purposeful communication
- Simple language
- Intercultural communication
- Inclusive communication
- Audience and stakeholder analysis
- Essentials of written communication
-
- Written structure and organization
- AI as a communication tool
- Crafting emails and memos
- Drafting meeting agendas and related documentation
- Writing for social media
-
- Essentials of oral communication
- Mehrabian Principle
- Authenticity and vulnerability
- Building confidence
- Managing nervousness/fear
- Vocal qualities
- Breathing and Projection
- Role of body language
- Storytelling
- Communication via video platforms
- Presentations
- Presentation tools
- Pitching ideas
- Communication barriers/overcoming barriers
- Handling difficult situations
-
- Importance of feedback and personal reflection
- Participant presentations and peer feedback
- Networking techniques
- Final content review
- Question and answer period
- Tips for continuous learning
Meet our Instructor
-
Rosalia Felice
Bilingual, relationship-driven communications specialist, creative learning & development professional, agile facilitator, dynamic moderator, and engaged course instructor with a diverse background spanning higher education as well as the non-profit and private sectors. Passionate about designing, developing, and delivering impactful training that supports individuals throughout their learning journeys, enabling them to exceed their objectives and expectations.
Committed to fostering an authentic, inclusive teaching approach that cultivates open, energetic, and inspiring environments, where learners challenge themselves and each other to succeed. Devoted to empowering students at all levels, as well as professionals in various stages of their careers to find their voice and use it with poise, purpose, confidence, and conviction. Teaching expertise includes communications, teamwork/collaboration, leadership, soft skills, life skills, and career management.
More than 25 years of progressive experience in strategic and applied communications, career services management, and corporate training at McGill University, backed by a BA in Communications and a Certificate in Public Affairs from Concordia University, and a Graduate Certificate in Leadership from McGill University, complemented by lifelong learning in a broad range of disciplines.
Recipient of the McGill Principal’s Award for team communication achievements at the Montreal Neuro, multiple Toastmasters International championships at the Club, Area, and Division levels, and numerous award nominations and recognitions.
