Indigenous Business Administration
Certificate Description
PDC-105:
Indigenous Business Administration
The Indigenous Business Administration Program prepares learners for entry-level administrative and business support roles in Indigenous organizations, businesses, governments, and community enterprises. Students develop workplace readiness, office administration, customer service, financial administration, and entrepreneurship fundamentals while gaining practical experience through a community-based internship. Graduates may enter the workforce directly or continue their studies in the Indigenous Business Management Attestation program.
Module 1 —Workplace Readiness and Office Technology Foundations
Focus: Transitioning into post-secondary learning, personal development, and foundational digital skills.
Learning Outcomes
Students will:
- Demonstrate confidence in academic and workplace settings
- Apply foundational computer and workplace technology skills
- Use effective time management, study, and personal wellness strategies
- Demonstrate professional workplace communication and teamwork behaviours
Micro-certificate in Workplace Readiness and Office Technology Foundations
Module 2 — Small Business Start-Up and Administration
Focus: Entrepreneurship, business fundamentals, and financial administration.
Learning Outcomes
Students will:
- Explain the basic functions and operations of businesses and organizations
- Identify the key steps involved in starting and registering a business.
- Explore Indigenous entrepreneurship opportunities and community-based business models.
- Explain basic legal, ethical, and social responsibilities of business owners.
- Apply business mathematics to common business situations.
- Use Excel to organize, calculate, and track business information.
- Record and interpret basic financial transactions using introductory accounting principles.
- Develop a basic business concept and identify resources available to support business start-up and growth.
Micro-Certificate in Small Business Start-Up and Administration
Module 3 — Office Administration and Operations
Focus: office operations and human resources, coordinating projects, and people.
Learning Outcomes
Students will:
- Explain the role of human resources within organizations
- Demonstrate customer service and client communication skills
- Perform administrative tasks that support office operations and inventory processes
- Apply project coordination tools and techniques to support workplace initiatives
Micro-Certificate in Office Administration and Operations
Module 4 — Community Internship and Applied Experience
Focus: Practical application of knowledge through supervised workplace learning.
Internship Outcomes
Students will:
- Apply classroom learning in real workplace setting
- Demonstrate professional workplace behaviours and communication skills
- Build professional networks and employment readiness
- Gain practical experience supporting business and administrative operations
Professional Development Certificate in Indigenous Business Administration
Course Details
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Duration
11 Months | 345 hours courses + 280 hours internship = 625 hours -
Schedule
Begins October 1, 2026 -
Delivery Method
Online -
Fees
Contact info@eeyouistcheecollege.ca.
Phone: 1-819-855-5713
Program-Learning Objectives
Students in the Indigenous Business Administration program will:
- Demonstrate confidence in academic and workplace settings
- Apply foundational computer and workplace technology skills
- Use effective time management, study, and personal wellness strategies
- Demonstrate professional workplace communication, customer service, and teamwork behaviours
- Identify the key steps involved in starting and registering a business.
- Explain basic legal, ethical, and social responsibilities of business owners.
- Use Excel to organize, calculate, and track business information.
- Record and interpret basic financial transactions using introductory accounting principles.
- Explain the role of human resources within organizations
- Perform administrative tasks that support office operations and inventory processes
- Apply project coordination tools and techniques to support workplace initiatives.
- Apply classroom learning in real workplace setting
- Demonstrate professional workplace behaviours and communication skills
- Build professional networks and employment readiness
- Gain practical experience supporting business and administrative operations
Certificate Components
Work-Integrated Learning (WIL)
In the last semester of the program, qualified students will have the opportunity to participate in a paid and credited Work-Integrated Learning (WIL) experience.
WIL offers several advantages to students, including:
- Acquisition of extensive, relevant, and practical business experience.
- Application of acquired knowledge and skills in a real business setting.
- Identification of professional strengths.
- Development of the communication, teamwork, cooperation, and interpersonal skills essential to today’s work environment.
- A point of entry into the job market.
- Give students the opportunity to earn an income during their studies.
Intended Audience
Career Opportunities
Graduates may work for private, not-for-profit organizations, or government in roles such as:
- Technician in accounting, finance or administration.
- Financial control supervisor.
- Assistant controller.
- Assistant accountant.
- Marketing coordinator.
- Website content manager.
- Human resources clerk.
- Technician or clerk in the payroll, billing, customer accounts, supplier accounts or purchasing department(s).
- Administrative coordinator.
- Loan and credit agent.
- Debt collector.
Courses
- Code: Title:
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N/A
This course prepares students for success in post-secondary learning and the workplace. Students develop strategies for time management, goal setting, personal wellness, study skills, and self-directed learning while building confidence and resilience for academic and professional environments.
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N/A
This course introduces students to commonly used workplace technologies and digital tools. Students develop practical skills in word processing, email communication, file management, online collaboration, and basic office software applications used in modern business environments.
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N/A
This course develops written communication skills required in professional settings. Students learn to prepare emails, business correspondence, reports, meeting notes, and workplace documents while applying principles of clear, concise, and professional communication.
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N/A
This course focuses on the interpersonal and professional skills required in today’s workplaces. Students develop effective communication, teamwork, conflict resolution, workplace etiquette, cultural awareness, and professional conduct skills that contribute to positive and productive work environments.
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N/A
This course provides an introduction to how businesses and organizations operate. Students examine different business structures, organizational functions, Indigenous economic development models, and the role of social responsibility, sustainability, and community values in business decision-making.
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N/A
This course introduces legal and ethical principles that affect business operations. Students explore contracts, business regulations, workplace responsibilities, Indigenous business considerations, and ethical decision-making practices that support responsible and compliant business activities.
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N/A
This course develops practical mathematical skills used in business settings. Students apply mathematical concepts to budgeting, pricing, payroll calculations, discounts, taxes, interest calculations, and other common business and administrative functions.
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N/A
This introductory course develops foundational spreadsheet skills using Microsoft Excel. Students learn to create worksheets, enter and organize data, use basic formulas and functions, generate charts, and apply spreadsheet tools to support business administration and financial record-keeping.
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N/A
This course introduces the principles and practices of basic accounting. Students learn how to record financial transactions, maintain financial records, prepare simple financial statements, and understand the role of accounting in supporting effective business operations and decision-making.
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N/A
This course develops the customer service skills required in administrative and business support roles. Students learn effective communication techniques, client service standards, problem-solving approaches, and relationship-building strategies that contribute to positive customer experiences.
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N/A
This course introduces the administrative functions that support human resource activities within organizations. Students learn about recruitment processes, employee records management, workplace policies, onboarding procedures, confidentiality, and basic employment standards.
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N/A
This course focuses on the administrative processes that support efficient office operations. Students develop skills in records management, scheduling, document control, inventory tracking, purchasing support, and office coordination practices that contribute to organizational effectiveness.
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N/A
This course introduces the basic principles and tools used to support workplace projects. Students learn how to assist with planning, scheduling, organizing resources, monitoring progress, and communicating project information while contributing to successful project implementation.
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N/A
In the last semester of the program, qualified students will have the opportunity to participate in a paid and credited Work-Integrated Learning (WIL) / internship experience.
Students will complete a supervised internship within:
- Indigenous businesses
- Community organizations
- Economic development offices
- Entrepreneurship initiatives
- Local or regional enterprises
Internship Outcomes
Students will:
- Apply classroom learning in real workplace setting
- Demonstrate professional workplace behaviours and communication skills
- Build professional networks and employment readiness
- Gain practical experience supporting business and administrative operations
Schedule a Meeting with an Advisor
More Program Information will be available soon.
If you would like to be alerted when program information is available complete, please use the booking calendar below.
